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Help @ Home Ltd
South Normanton Business Centre, 40 High Street, South Normanton, Derbyshire DE55 3BPTel : 07399 669959E-mail : info@help-athome.co.ukWebsite : www.help-athome.co.ukHelp @ Home Ltd are a local home support company covering Nottinghamshire and parts of Derbyshire.
We pride ourselves on our small and friendly team who are always eager to help. Our services cost from £11.50 per hour and we can offer help with cleaning, ironing, shopping/trips out/errands and also offer companionship/respite and sitting services.
Cleaning Service/Domestic Help
Help @ Home Ltd's cleaning services covers tasks including vacuuming, cleaning kitchen worktops and cupboards, mopping floors, dusting and polishing, inside windows, bathrooms, changing/making beds etc.Ironing Service
Help @ Home Ltd offer an ironing service, so if ironing has become too much of a chore or you would like to save yourself the time we are happy to help.Shopping & Errands
Help @ Home Ltd can take you shopping for your groceries, so you can still choose what you buy, or they can shop on your behalf from a prepared list. Similarly, we can take you out in the community to coffee mornings, lunch clubs, to town or to garden centres, so you are not isolated in your home. This expands to all errands, if you are unsure if Help @ Home can help with your requirements just give us a call and we can advise.Sitting Service
Help @ Home Ltd offer a sitting/ companionship service, If you are feeling lonely and want company, our staff can sit and chat with you. This is also useful if you are a carer and need someone to ensure you get regular breaks.Julian18/03/2021H@H have been providing support to my mother and previously to my father for 6 years. The H@H ladies have shown exemplary kindness, common sense, caring, and provided consistency of carers and development of trust with my parents.
This resulting close relationship has given them a much improved quality of life and they looks forward to seeing the H@H Ladies every day
My wife and I can't thank you and the support staff enough at H@H for all the superb care you have given to Mum & Dad over the years
Pamela14/03/2021Help at Home stood in to take my 86 year old mother in law to a series of medical appointments when we could not due to not living local. She has dementia and is hard of hearing, but Beth and Sarah who took her were fantastic. Very friendly and personal service. They kept us in touch with how the appointments were going / any issues so we knew they got there and back successfully each time, which stopped us worrying and wondering ! . Calm, caring, flexible, patient and respectful of her condition. Even when M-in-L forgot one appointment date and went out, Beth calmly at the last minute turned the car around to fetch her from where she had gone, and still got her to the appointment on time!. Very recommended. Also H@H were very responsive to the initial query, phonecalls and emails. Cannot fault the service provided, thanks to all at H@H.Gary09/03/20215 StarMr M08/03/2021Very good.Doreen08/03/2021I have had help for several years - two years with this company - I have found the lady's very friendly, trustworthy and work hard - always on time too - important thatJean26/02/2021L*** is a very nice girl, very pleasant. She makes a good job of everything she cleansVera26/02/2021Very good and pleasant, look forward to the visit every weekPostal review24/02/2021A customer from DE5 tells us:
I can thoroughly recommend Help @ Home Ltd, who provide a professional and reliable befriending service for my elderly mother.Postal review24/02/2021A customer from NG18 tells us:
Help @ Home give an excellent service. I am so grateful that they sent Sarah to me. Sarah always goes above and beyond no matter the task.Postal review24/02/2021A customer from NG16 tells us:
Sarah is excellent she does everything asked of her & does it very well.Stuart17/02/2021I can thoroughly recommend help @ home, who provide a professional and reliable companionship & befriending service for my elderly motherKenneth John11/02/2021Always enjoy Sarah's visits, i find her helpful, kind and caring- no job too much for herGemma16/11/2020Thank you so so much for all your team have done for my mum. S**** especially has gone above and beyond for her and we cannot thank her enough. She is a credit to your company.Mark28/02/2020An excellent company. We used their services for my elderly Mum, for assistance in her flat with cleaning, laundry and some shopping.
The regular staff member from help at home was brilliant, and became so much more to mum than just someone who came to do domestic tasks. She was certainly efficient in doing her allocated duties, but also helped in innumerable other ways too and the help and support she gave enabled my Mum to stay independent for a lot longer than may otherwise have been the case.
Thoroughly recommended without reservation.Stephanie17/01/2020My parents used Help@Home as their age increased and they were able to do less. When my dad died in January last year I asked for more help and the response was immediate. The ladies with the help of Ally have supported my mum and enabled her to remain at home until just this month when her frailty made it impossible to stay there any longer. I cannot thank the ladies enough for all that they did. They saw mum as a whole person and looked after her wellbeing as well as doing the domestic chores. They would chatter to her about things and understood her needs. I give high praise to this firm and would gladly recommend them to anyone.Postal review10/12/2018A customer from NG18 tells us:
Sarah is always friendly, helpful, courteous and I would recommend both her and this company to anyone.Postal review10/12/2018A customer from NG16 tells us:
Sarah is a source of joy to me. She cheers me up when I'm down and does things that are not on her schedule to help me cope. She is brill. I look forward to her coming.Postal review10/12/2018A customer from NG17 tells us:
My helper comes each week. I'm impressed by her hard work. She's extremely kind and a good listener.Postal review13/03/2018A customer from NG17 tells us:
Sarah is very kind and helpful, very good at her job. I look forward to her visits.Postal review13/03/2018A customer from NG18 tells us:
Excellent home help service. Staff go above and beyond to assist in their allotted tasks. Would always recommend.Postal review13/03/2018A customer from NG18 tells us:
Can't manage without.
Postal review13/03/2018A customer from NG17 tells us:
I find the cleaner I have is perfect, more like a friend.Postal review13/03/2018A customer from NG20 tells us:
Sarah is an excellent worker who is 100% dedicated to her job. I can always rest at ease knowing that she is doing our housework which is always completed every week when she comes. Sarah is an asset to the working community. Thank you very much.Postal review13/03/2018A customer from NG16 tells us:
Sarah is a joy to see. She cheers me up when I'm down and she is a fantastic worker.Postal review12/03/2018A customer from NG19 tells us:
Really nice person and very good. I wouldn't be without her.Postal review12/03/2018A customer from NG21 tells us:
I am well served by your representative, Kate and we get on well together every time she visits.Postal review12/03/2018A customer from NG18 tells us:
A great service for that extra help with family. The staff are all very helpful, caring and hard working. Communication is always good and there is flexibility during holiday periods or times when more help is needed.Postal review12/03/2018A customer from NG17 tell us:
As it says "Help at Home" is what you get. Anything within reason. Cleaning, shopping, talking to cheer one up.Postal review09/03/2018A customer from NG18 tells us:
Cleaners supplied who are reliable as to their timekeeping and standard of work at a reasonable fee.Barbara07/03/2018Very good service. Mum likes Sarah the cleaner as she is very efficient and helpful to mum.Rebecca06/03/2018Excellent service when you need extra help with a loved one. Help @ Home understands the needs of my mother with dementia. My mother completely trusts the staff and enjoys the visits. It’s gives us peace of mind that she has somebody on the days we can’t be there. They are flexible in times we need more help. Would whole heartedly recommend.Postal review13/02/2018A customer from NG17 tells us:
Helpful, pleasant ladies. Good timekeeping.Postal review17/10/2016A customer from NG17 tells us:
Sarah is very obliging, she will do anything to help and I really appreciate her as I am 90 and can not do much.Postal review17/10/2016A customer from NG16 tells us:
Mrs S comes to my house once a week and she helps me with anything that I need from errands, cleaning to computers. She is a lovely person and I look forward to her coming every week.Postal review21/03/2016A customer from DE7 tells us:
Men arrived prompt on time. Very friendly and never knocked off. Job very well done.Postal review21/03/2016A customer from NG17 tells us:
I have had this company for 2 years, and never had any course to complain. The service I have is house cleaning.Postal review15/02/2016A customer from NG17 tells us:
No problems whatsoever. Can not fault the company.Postal review02/02/2016A customer from NG17 tells us:
5 star reviewPostal review26/02/2015A customer from NG17 tells us:
I have not had any other company to compare Help @ Home with. But I am very happy and satisfied to stay with Help at Home.Postal review05/02/2015A customer from NG17 tells us:
Very good worker. I will give her top marks.Postal review05/02/2015A customer from NG16 tells us:
Sharon is wonderful. Nothing too much trouble.Postal review05/02/2015A customer from NG17 tells us:
I find her pleasent and helpful, and a good worker.Postal review05/02/2015A customer from NG17 tells us:
Sarah very good. Always smiling and very helpful. I enjoy her coming. She does a good job.Postal review20/03/2014A customer from NG17 tells us:
Deena is always willing to help us and so kind and so good at her job. That is why we gave her 5 stars.Postal review13/03/2014A customer from NG17 tells us:
Very good and helpful.Postal review11/03/2014A customer from NG17 tells us:
Excellent - Five Star Service.
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